What Our Customers Say...

5/10/2022 (Permalink)

When you ask yourself, "Why SERVPRO?" You could visit our blog and our website and find a number of answers to that question. For this blog post though, we wanted to give you an opportunity to hear from a recent customer instead of us. 

Here is what Russell has to say, "SERVPRO of Lee County did an outstanding job in restoring my condo after it received extensive damage from a water leak. Ceiling, walls and hardwood floors were all affected. In addition to replacing damaged drywall and all flooring, painting the entire condo, replacing all baseboards and other miscellaneous repair work, SERVPRO also saved a wall from needing to be torn down, greatly reducing the time and expense it took to make my home livable again. My condo actually looks better now than it did before the water damage occurred! Thank you Sean, Bo, Cates, Gage, Cale, Susan, AJ and everyone on my mitigation/restoration team ... so many names to try and remember but named or unnamed, you all did a GREAT JOB. I appreciate every one of you and your professional SERVPRO services are highly recommended!"

Thank you, Russell, for your kind words about our team and your recent experience! 

Team Member Tuesdays

5/9/2022 (Permalink)

Do you follow along with us on your favorite social media? If not, you are missing out on being introduced to and learning more about each member of our team! Our team is what makes the SERVPRO family what it is and it has been so fun to be able to highlight them with this new series.

Every Tuesday, we are celebrating #TeamMemberTuesday on our social media by sharing more about one of our team members each week. 

You can follow along on Facebook, Instagram or Twitter. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

How many tornadoes occur every year?

2/11/2022 (Permalink)

Have you ever thought to yourself... How many tornadoes occur in the United States every year? We wanted to share some information about this in today's blog. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades, which means that we are observing more tornadoes that actually happen. (Source)

If a tornado damages your home or business in Auburn, Alabama, our highly trained technicians are here for you 24/7.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Can wind damage my Auburn, Alabama home?

2/11/2022 (Permalink)

Thunderstorms can cause a lot of damage, but it isn't always flooding. Wind can cause serious damage to your home or business.

Damaging winds are often called “straight-line” winds to differentiate the damage they cause from tornado damage. Strong thunderstorm winds can come from a number of different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damaging winds are classified as those exceeding 50-60 mph. (Source)

These winds can blow off shingles and blow over trees, just to name two ways they could damage a building. If you find your home or business damaged by storm winds, you know who to call. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Electrical Safety Tips

2/11/2022 (Permalink)

Electricity helps make our lives easier but there are times when we can take its power and its potential for fire-related hazards for granted. Let's talk about a few electrical safety tips to follow to keep your home fire-safe. 

• Always plug major appliances, like refrigerators, stoves, washers and dryers, directly into a wall outlet. 

• Never use an extension cord with a major appliance — it can easily overheat and start a fire. 

• Always plug small appliances directly into a wall outlet. 

• Unplug small appliances when you are not using them. 

• Keep lamps, light fixtures and light bulbs away from anything that can burn. 

• Use light bulbs that match the recommended wattage on the lamp or fixture. 

• Check electrical cords on appliances often. Replace cracked, damaged and loose electrical cords. Do not try to repair them. 

Thank you to U.S. Fire Administration for sharing these tips for us to share with our customers!

Our Team is Here For Your Lee County, Alabama Business 24/7

2/10/2022 (Permalink)

You know when you see the green equipment that you'll soon be back to "Like it never even happened."

We recently had a large rain storm in Lee County, Alabama and the surrounding areas. With the rain and wind damage comes a strong potential for water damage to both residential and commercial buildings. That's where we come in!

After this particular storm, our team was called out beginning at 11:30PM and they did not stop until 2PM the following day. PHEW!

As crews were out through the night, a call came in at 6AM from the largest university in our area. We'll give you a second to guess which one. If you guessed Auburn University, you'd be correct!

Water was entering the building through the roof. This was affecting the building from the top down. 
Our team was onsite within the hour (after working all night long) to see how we could help. Upon arriving, we found that three floors were affected. Our team knew exactly what to do. It did not take the team long to extract the water, do the necessary demo, and get drying equipment set to start getting the building dry. 

We are SO thankful for an amazing, hardworking team that helps our local community after storms like that. If you find your property impacted by water damage after a storm, you can trust the SERVPRO of Lee County team. 

Meet Dehu: Our Elf on a Shelf

12/15/2021 (Permalink)

Meet Dehu!

We love to get in the Christmas spirit this time of year. In the past few years, we have been visited by Dehu, our Elf on the Shelf! Yep! He comes to visit us in Lee County, Alabama every year leading up to Christmas. He hides around our office and warehouse each night and waits for one our employees to find him the next morning.

We get so excited to be able to share his hiding spot each day during the week after he is found by a team member! If you're not already following us on social media, this is a great time to do so and to have something to look forward to each day. You can find us on Facebook, Instagram and Twitter. 

If you want to catch up on where he has been so far, we are only on day five! Come join us. 

Why call SERVPRO of Lee County for water damage?

11/4/2021 (Permalink)

There are many reasons that you should keep our number in your phone in the case of a disaster, but in this blog, we're going to give you THREE reasons you should call SERVPRO of Lee County if your home or business is impacted by water damage.

The first reason is that we're here for you 24/7/365. We know that disaster is NEVER convenient, but we're here to help.

The second reason is that our highly trained technicians are ready to respond immediately to water damage at your Lee County, Alabama, property. Whether it is from major flooding or just a tiny leak underneath your kitchen sink, SERVPRO of Lee County has the experience, expertise, and training to restore your home or business quickly and properly.

The third reason... well, we want to share a recent comment on our Facebook page instead of telling you ourselves how happy our customers are. Cathy said, "A big thank you to Cole Brown and his team at SERVPRO of Lee County. Following a water loss at my home, Cole and his team responded immediately to assess the damage. Within minutes they were busy removing water, drying carpet. and removing flooring that couldn't be saved. They were extremely courteous and kept us fully informed throughout the process. I couldn't ask for better service. Thank you SERVPRO!!!"

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Is your Auburn, Alabama business READY?

11/4/2021 (Permalink)

It's been over a year since we last shared about our Emergency READY Profiles for your business, so we wanted to talk more about it in today's blog.

Did you know that according to research as many as 50% of businesses close down following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• A no cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.

• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.

• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.

• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.

• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!  

Size Doesn't Matter for SERVPRO of Lee County

11/4/2021 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

This means that regardless of how big (or small) your disaster is, you can feel confident in trusting us to handle it and get you back to work. We'll list our number below. We encourage you to add it to your contact list so you can give us a call as soon as you need us. We're here for you & your business 24/7/365. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!