Our Customers Say It Best: Recent Testimonials

10/2/2024 (Permalink)

At SERVPRO of Lee County, we're dedicated to providing the highest level of service to our customers during some of their most challenging times. Whether it’s fire or water damage, we know how important it is to act quickly and deliver quality restoration work that helps you get back to normal. We take pride in the relationships we’ve built and the trust our customers place in us, and we’re always grateful when they take the time to share their experiences.

Here are a few of the recent reviews we’ve received on Google from satisfied customers who have trusted us with their restoration needs:

"SERVPRO did an outstanding job from start to finish after our hot water heater damaged floors and interior of our home. Everyone took pride in their work and went above and beyond. Everyone worked their butts off! Thanks for a superb job. Kudos to all, Octavia, Corey, John, Tammie, Birdie, Sam, Toney, Edwin, Matt, Butch. Thank you for all you did! Definitely recommend SERVPRO."

"I called SERVPRO to perform water mitigation for my kitchen water leak, they sent out Eva, Butch and Matt. This crew from SERVPRO did an outstanding job with the demo, cleaning and installation of drying equipment also they were professional explaining the scope of work. If I have any water related issues in the future I'll definitely call SERVPRO. THANK YOU."

"The SERVPRO Team of Lee County Alabama did a great job! They worked hard to remove the moisture! They were helpful, courteous and respectful! Thanks to Eva, Pedro and Zach for their hard work! Thank you!"

Each of these testimonials highlights the hard work, dedication, and expertise our team brings to every job. We’re incredibly thankful to our customers for their kind words and for choosing SERVPRO of Lee County to handle their restoration needs. Your trust and feedback mean the world to us, and we remain committed to providing top-notch service to every home and business we serve.

If you’ve recently worked with us, we’d love to hear your thoughts! Please feel free to leave a review on Google and let us know how we did.

Monthly Employee Breakfast

6/18/2024 (Permalink)

At SERVPRO of Lee County, we believe in the power of teamwork and the importance of showing gratitude for the hard work our team puts in every day. That's we come together for a special company breakfast every month. This tradition is more than just a meal; it’s a chance for us to slow down, connect, and celebrate our collective achievements.

We take this opportunity to acknowledge milestones, celebrate birthdays, and highlight standout performances. Whether it’s a team member who went above and beyond or someone celebrating a work anniversary, we ensure that everyone feels valued and appreciated.

These breakfasts not only strengthen our bonds but also remind us of a few of our core values—teamwork, gratitude, and excellence. At SERVPRO of Lee County, we’re not just colleagues; we’re #SERVPROfamily!

2023 Auburn Chamber of Commerce Golf Tournament at Moores Mill Club

11/15/2023 (Permalink)

Photo of four men standing with golf clubs at a tournament with trees in background

Fore! We recently dusted off our clubs and hit the greens for a fantastic day at our local Chamber of Commerce's golf tournament.

Last month our team had the absolute pleasure of attending the Auburn Chamber of Commerce golf tournament at Moores Mill Club.

A few of our team members geared up bright and early, armed with enthusiasm and a fair share of competitive spirit, ready to represent us. The tournament was a blend of skill, laughter, and a few lucky shots (we'll call them skillful shots, of course). But beyond the golf swings, what truly made the day remarkable was the chance to connect with other businesses in our community.

It was refreshing to see familiar faces and make new connections, all while enjoying the scenic beauty of the course. Amidst the gentle swish of clubs and the occasional "nice shot," we found ourselves immersed in conversations that went beyond business. There's something special about a golf tournament; it's not just about sinking putts but sinking roots within our local community. Until the next tee time, Auburn Chamber of Commerce – thanks for a fantastic day on the course!

"SERVPRO was a lifesaver."

6/2/2023 (Permalink)

We can tell you all about what it would be like to work with us, but our customers say it best. Here's what our customer, Julianna, had to say about her experience with SERVPRO of Lee County.

"SERVPRO was a lifesaver. We came home to water pouring through the ceiling all over the first floor. Even though it was late in the day, a crew arrived within an hour and began cleanup. Cole and Daniel stayed long into the night to get out all the wet insulation and carpet padding, as well as to set up drying fans. They didn't leave till they were satisfied and we were satisfied that we had stopped any further damage. They returned on time the next morning and every morning after that to check on the progress of the drying units and check moisture levels throughout. SERVPRO's staff is so well trained. Their use of technology was amazing and each employee we dealt with on our case was more professional than I ever expected. All paperwork and documentation is shared freely, as well as contact information, even after hours. Jeremy was always pleasant and took the time to explain everything they were doing for us and patiently answer every question we had. I don't know what we would have done without these guys. We could not have done half of what they did or prevent all the mold and mildew that they did with their quick action and drying capabilities. I would highly recommend them to anyone that needs help with water damage!"

Thanks again, Julianna, for trusting us!

Avoid Fires Charging Your EV At Your Lee County Home

5/3/2023 (Permalink)

Did you know that there are over one million electric vehicles on the road in the United States? We wanted to share safety tips to keep our Lee County community safe and prepared against the risks of home fires when charging an electric vehicle (EVs). Thanks to our friends over at the U.S. Fire Administration for curating these great tips for us to share with our audience.

We first need to describe the two types of home charging.

Level 1 uses the charger included with the EV. These chargers are plugged into a standard 120-volt outlet.
Level 2 charging uses a charger that is sold separately from the EV and allows for faster charging times. They are plugged into a 240-volt outlet.

Before buying an electric vehicle, you'll want to have a qualified electrician install a new, dedicated circuit for your charging device. Older home wiring may not be suitable for use with electric vehicle supply equipment, but be sure to consult with your electrician.

Here are the tips to help keep you & our community safe when you are charging an electric vehicle.

Follow manufacturer guidelines when charging your vehicle. Check with your local dealer if you need additional information.
Purchase a charging device that is certified by a nationally recognized testing laboratory.
Plug Level 1 EV chargers directly into an outlet designed to handle the amperage of the charging device. Never use a multi-plug adapter or extension cord.
Install a residual current device with the charging unit. It will turn off the power if a fault is detected and help prevent a fire.
Place all charging device components out of reach of children when not in use.
Maintain the components of your charging station according to the manufacturer’s maintenance guidelines. Signs of excessive wear may indicate a potential shock hazard.
Never use an EV charger with obvious signs of damage.
Cover the EV charging station outlet to stop water from entering. Check the manufacturer's guidelines to make sure it is safe to charge your EV in wet conditions.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

How to Safely Enjoy Campfires in 2023

5/1/2023 (Permalink)

Campfires are a great way to enjoy the outdoors and spend time with friends and family - especially during the warm summer months. However, it's important to remember that campfires can be dangerous if not done safely. Here are some tips for campfire safety:

Choose a safe location: Choose a location that is at least 15 feet away from tents, trees, and other flammable objects. Ensure the site is level and clear of any debris.
Keep a bucket of water or sand nearby: In case of an emergency, keep a bucket of water or sand nearby to quickly put out any flames.
Build the fire correctly: Build the fire in a fire pit or ring, using only dry wood or charcoal. Never use gasoline, lighter fluid, or other flammable liquids to start the fire.
Supervise the fire at all times: Always keep a close eye on the fire and never leave it unattended. If you need to leave the area, make sure the fire is completely extinguished before leaving.
Extinguish the fire properly: When you're ready to put out the fire, use water or sand to completely extinguish the flames. Stir the ashes and make sure everything is completely cool to the touch before leaving the area.
Follow local regulations: Be aware of local regulations and any fire bans in the area. Always follow the rules and guidelines to ensure everyone's safety.

By following these tips, you can enjoy a campfire safely and responsibly. Remember, it's everyone's responsibility to prevent wildfires and keep our forests and parks safe.

What Our Customers Say...

5/10/2022 (Permalink)

When you ask yourself, "Why SERVPRO?" You could visit our blog and our website and find a number of answers to that question. For this blog post though, we wanted to give you an opportunity to hear from a recent customer instead of us.

Here is what Russell has to say, "SERVPRO of Lee County did an outstanding job in restoring my condo after it received extensive damage from a water leak. Ceiling, walls and hardwood floors were all affected. In addition to replacing damaged drywall and all flooring, painting the entire condo, replacing all baseboards and other miscellaneous repair work, SERVPRO also saved a wall from needing to be torn down, greatly reducing the time and expense it took to make my home livable again. My condo actually looks better now than it did before the water damage occurred! Thank you Sean, Bo, Cates, Gage, Cale, Susan, AJ and everyone on my mitigation/restoration team ... so many names to try and remember but named or unnamed, you all did a GREAT JOB. I appreciate every one of you and your professional SERVPRO services are highly recommended!"

Thank you, Russell, for your kind words about our team and your recent experience!

Team Member Tuesdays

5/9/2022 (Permalink)

Do you follow along with us on your favorite social media? If not, you are missing out on being introduced to and learning more about each member of our team! Our team is what makes the SERVPRO family what it is and it has been so fun to be able to highlight them with this new series.

Every Tuesday, we are celebrating #TeamMemberTuesday on our social media by sharing more about one of our team members each week.

You can follow along on Facebook, Instagram or Twitter.

How many tornadoes occur every year?

2/11/2022 (Permalink)

Have you ever thought to yourself... How many tornadoes occur in the United States every year? We wanted to share some information about this in today's blog. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades, which means that we are observing more tornadoes that actually happen. (Source)

If a tornado damages your home or business in Auburn, Alabama, our highly trained technicians are here for you 24/7.

Can wind damage my Auburn, Alabama home?

2/11/2022 (Permalink)

Thunderstorms can cause a lot of damage, but it isn't always flooding. Wind can cause serious damage to your home or business.

Damaging winds are often called “straight-line” winds to differentiate the damage they cause from tornado damage. Strong thunderstorm winds can come from a number of different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damaging winds are classified as those exceeding 50-60 mph. (Source)

These winds can blow off shingles and blow over trees, just to name two ways they could damage a building. If you find your home or business damaged by storm winds, you know who to call.

If you have a fire or water emergency, please call us now at (334) 821-4858

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