"SERVPRO was a lifesaver."

6/2/2023 (Permalink)

We can tell you all about what it would be like to work with us, but our customers say it best. Here's what our customer, Julianna, had to say about her experience with SERVPRO of Lee County. 

"SERVPRO was a lifesaver. We came home to water pouring through the ceiling all over the first floor. Even though it was late in the day, a crew arrived within an hour and began cleanup. Cole and Daniel stayed long into the night to get out all the wet insulation and carpet padding, as well as to set up drying fans. They didn't leave till they were satisfied and we were satisfied that we had stopped any further damage. They returned on time the next morning and every morning after that to check on the progress of the drying units and check moisture levels throughout. SERVPRO's staff is so well trained. Their use of technology was amazing and each employee we dealt with on our case was more professional than I ever expected. All paperwork and documentation is shared freely, as well as contact information, even after hours. Jeremy was always pleasant and took the time to explain everything they were doing for us and patiently answer every question we had. I don't know what we would have done without these guys. We could not have done half of what they did or prevent all the mold and mildew that they did with their quick action and drying capabilities. I would highly recommend them to anyone that needs help with water damage!"

Thanks again, Julianna, for trusting us!

Avoid Fires Charging Your EV At Your Lee County Home

5/3/2023 (Permalink)

Did you know that there are over one million electric vehicles on the road in the United States? We wanted to share safety tips to keep our Lee County community safe and prepared against the risks of home fires when charging an electric vehicle (EVs). Thanks to our friends over at the U.S. Fire Administration for curating these great tips for us to share with our audience.

We first need to describe the two types of home charging.

• Level 1 uses the charger included with the EV. These chargers are plugged into a standard 120-volt outlet.
• Level 2 charging uses a charger that is sold separately from the EV and allows for faster charging times. They are plugged into a 240-volt outlet.

Before buying an electric vehicle, you'll want to have a qualified electrician install a new, dedicated circuit for your charging device. Older home wiring may not be suitable for use with electric vehicle supply equipment, but be sure to consult with your electrician. 

Here are the tips to help keep you & our community safe when you are charging an electric vehicle. 

• Follow manufacturer guidelines when charging your vehicle. Check with your local dealer if you need additional information.
• Purchase a charging device that is certified by a nationally recognized testing laboratory.
• Plug Level 1 EV chargers directly into an outlet designed to handle the amperage of the charging device. Never use a multi-plug adapter or extension cord.
• Install a residual current device with the charging unit. It will turn off the power if a fault is detected and help prevent a fire.
• Place all charging device components out of reach of children when not in use.
• Maintain the components of your charging station according to the manufacturer’s maintenance guidelines. Signs of excessive wear may indicate a potential shock hazard.
• Never use an EV charger with obvious signs of damage.
• Cover the EV charging station outlet to stop water from entering. Check the manufacturer's guidelines to make sure it is safe to charge your EV in wet conditions.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

How to Safely Enjoy Campfires in 2023

5/1/2023 (Permalink)

Campfires are a great way to enjoy the outdoors and spend time with friends and family - especially during the warm summer months. However, it's important to remember that campfires can be dangerous if not done safely. Here are some tips for campfire safety:

1. Choose a safe location: Choose a location that is at least 15 feet away from tents, trees, and other flammable objects. Ensure the site is level and clear of any debris.

2. Keep a bucket of water or sand nearby: In case of an emergency, keep a bucket of water or sand nearby to quickly put out any flames.

3. Build the fire correctly: Build the fire in a fire pit or ring, using only dry wood or charcoal. Never use gasoline, lighter fluid, or other flammable liquids to start the fire.

4. Supervise the fire at all times: Always keep a close eye on the fire and never leave it unattended. If you need to leave the area, make sure the fire is completely extinguished before leaving.

5. Extinguish the fire properly: When you're ready to put out the fire, use water or sand to completely extinguish the flames. Stir the ashes and make sure everything is completely cool to the touch before leaving the area.

6. Follow local regulations: Be aware of local regulations and any fire bans in the area. Always follow the rules and guidelines to ensure everyone's safety.

By following these tips, you can enjoy a campfire safely and responsibly. Remember, it's everyone's responsibility to prevent wildfires and keep our forests and parks safe.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

What Our Customers Say...

5/10/2022 (Permalink)

When you ask yourself, "Why SERVPRO?" You could visit our blog and our website and find a number of answers to that question. For this blog post though, we wanted to give you an opportunity to hear from a recent customer instead of us. 

Here is what Russell has to say, "SERVPRO of Lee County did an outstanding job in restoring my condo after it received extensive damage from a water leak. Ceiling, walls and hardwood floors were all affected. In addition to replacing damaged drywall and all flooring, painting the entire condo, replacing all baseboards and other miscellaneous repair work, SERVPRO also saved a wall from needing to be torn down, greatly reducing the time and expense it took to make my home livable again. My condo actually looks better now than it did before the water damage occurred! Thank you Sean, Bo, Cates, Gage, Cale, Susan, AJ and everyone on my mitigation/restoration team ... so many names to try and remember but named or unnamed, you all did a GREAT JOB. I appreciate every one of you and your professional SERVPRO services are highly recommended!"

Thank you, Russell, for your kind words about our team and your recent experience! 

Team Member Tuesdays

5/9/2022 (Permalink)

Do you follow along with us on your favorite social media? If not, you are missing out on being introduced to and learning more about each member of our team! Our team is what makes the SERVPRO family what it is and it has been so fun to be able to highlight them with this new series.

Every Tuesday, we are celebrating #TeamMemberTuesday on our social media by sharing more about one of our team members each week. 

You can follow along on Facebook, Instagram or Twitter. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

How many tornadoes occur every year?

2/11/2022 (Permalink)

Have you ever thought to yourself... How many tornadoes occur in the United States every year? We wanted to share some information about this in today's blog. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades, which means that we are observing more tornadoes that actually happen. (Source)

If a tornado damages your home or business in Auburn, Alabama, our highly trained technicians are here for you 24/7.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Can wind damage my Auburn, Alabama home?

2/11/2022 (Permalink)

Thunderstorms can cause a lot of damage, but it isn't always flooding. Wind can cause serious damage to your home or business.

Damaging winds are often called “straight-line” winds to differentiate the damage they cause from tornado damage. Strong thunderstorm winds can come from a number of different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damaging winds are classified as those exceeding 50-60 mph. (Source)

These winds can blow off shingles and blow over trees, just to name two ways they could damage a building. If you find your home or business damaged by storm winds, you know who to call. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Electrical Safety Tips

2/11/2022 (Permalink)

Electricity helps make our lives easier but there are times when we can take its power and its potential for fire-related hazards for granted. Let's talk about a few electrical safety tips to follow to keep your home fire-safe. 

• Always plug major appliances, like refrigerators, stoves, washers and dryers, directly into a wall outlet. 

• Never use an extension cord with a major appliance — it can easily overheat and start a fire. 

• Always plug small appliances directly into a wall outlet. 

• Unplug small appliances when you are not using them. 

• Keep lamps, light fixtures and light bulbs away from anything that can burn. 

• Use light bulbs that match the recommended wattage on the lamp or fixture. 

• Check electrical cords on appliances often. Replace cracked, damaged and loose electrical cords. Do not try to repair them. 

Thank you to U.S. Fire Administration for sharing these tips for us to share with our customers!

Our Team is Here For Your Lee County, Alabama Business 24/7

2/10/2022 (Permalink)

You know when you see the green equipment that you'll soon be back to "Like it never even happened."

We recently had a large rain storm in Lee County, Alabama and the surrounding areas. With the rain and wind damage comes a strong potential for water damage to both residential and commercial buildings. That's where we come in!

After this particular storm, our team was called out beginning at 11:30PM and they did not stop until 2PM the following day. PHEW!

As crews were out through the night, a call came in at 6AM from the largest university in our area. We'll give you a second to guess which one. If you guessed Auburn University, you'd be correct!

Water was entering the building through the roof. This was affecting the building from the top down. 
Our team was onsite within the hour (after working all night long) to see how we could help. Upon arriving, we found that three floors were affected. Our team knew exactly what to do. It did not take the team long to extract the water, do the necessary demo, and get drying equipment set to start getting the building dry. 

We are SO thankful for an amazing, hardworking team that helps our local community after storms like that. If you find your property impacted by water damage after a storm, you can trust the SERVPRO of Lee County team. 

Meet Dehu: Our Elf on a Shelf

12/15/2021 (Permalink)

Meet Dehu!

We love to get in the Christmas spirit this time of year. In the past few years, we have been visited by Dehu, our Elf on the Shelf! Yep! He comes to visit us in Lee County, Alabama every year leading up to Christmas. He hides around our office and warehouse each night and waits for one our employees to find him the next morning.

We get so excited to be able to share his hiding spot each day during the week after he is found by a team member! If you're not already following us on social media, this is a great time to do so and to have something to look forward to each day. You can find us on Facebook, Instagram and Twitter. 

If you want to catch up on where he has been so far, we are only on day five! Come join us.